Every customer that we help here at W.S Moore is still coming to terms with a significant loss.
You could say that we never do truly come to terms with our losses, we just deal with them – something that is never easy to do, but we find a way.
We’re aware that when people reach out to a memorial stonemasonry company, browse their website, and first step foot into their showroom, it can fill them with an array of emotions.
This is why it’s so important that as your memorial masons of choice, we get things right.
A comfortable memorial selection process
From the first moment you contact W.S Moore, we want you to be comfortable, relaxed, and at ease.
We want you to feel certain you’re putting your memorial trust in the right hands, and for the selection process to be as simple for you to navigate as possible.
Most people have never considered or participated in the memorial selection process until they have had to face a death within their immediate family, so we know it can feel overwhelming with many things to understand and consider in a short space of time. A time when you’re already dealing with a lot of emotions and perhaps having to make many important decisions.
You will no doubt have many memorial-related questions relating to all aspects of the selection, creation, and installation process, and it’s important you receive the correct advice as early as possible.
Memorial stonemasons who are here to help
The first thing we will want to determine is where your memorial of choice will be installed. This is typically going to be a local cemetery or a churchyard, and this will ascertain the type of memorial you will be able to have.
Cemeteries and churchyards have their own rules that need to be followed, and as memorial masons in Newport, this means we have expert knowledge of memorial rules in local cemeteries and churchyards in Newport, South Wales.
The rules that are put in place in relation to memorials mostly relate to the shape, size, designs, colours, and materials that can be used.
Memorial designs, styles, and additional extras
If you’re choosing a memorial that’s to be installed in a cemetery, you are likely to have a lot more choice in terms of the design and additional extras you can choose – ranging from the inscription to fine etched designs and engravings, flower vases, and even Swarovski Crystal designs.
In fact, the choice may seem overwhelming, but this is where our memorial experts and design team can help you every step of the way.
Many customers approach us having already taken the time to browse headstones and cremation memorials either in cemeteries or online, so they have an idea in mind as to what sort of memorial they would like created for their lost loved one.
Sometimes this can result in disappointment if you were unaware of certain guidelines that restrict you from using a certain memorial type or design in your cemetery or churchyard of choice, but we can work with you to find something that still pays tribute in a unique way and leaves you happy with what is possible.
A memorial that befittingly honours the life of a lost loved one
For those who are unsure where to even start, we can discuss design possibilities in great deal and offer suggestions.
The most important thing is that you end up with a memorial that honours the life of your lost loved one in the most befitting way.
We always find it a true pleasure meeting our customers face to face, learning more about the person you’re remembering, and discussing how we can help you honour them.
But with that said, we’re also mindful that lifestyles are often somewhat hectic in this modern world, so if that means organising everything with you through phone calls and e-mails then that’s also not a problem at all.
It is worth mentioning that we do offer a free no obligation home visit service, whereby one of our compassionate family advisors can visit you in the comfort of your own home to discuss your memorial options.
People often find it a little more comfortable to make difficult decisions at home as well as finding things easier to deal with emotionally.
Time is a healer, but there is no time limit for memorialisation
It also doesn’t matter how long it has been since your loved one was laid to rest.
There is no rule that stipulates you’ve waited too long before installing a memorial – even if it has been several years, a decade, or longer.
We all deal with things in our own time and work our way through the journey of grief and memorialisation at our own pace.
For this reason, there is no need to be at all embarrassed if you’re concerned about approaching us and having to inform us that you’re only now finally getting around to choosing a memorial after what you believe to be too long a period of time.
We are truly honoured to be involved with the creation of so many memorials that help families commemorate the lives of their loved ones, and generations before us have felt much the same with W.S Moore having first become established over 100 years ago back in 1920.
If you have any memorial related questions at all, please don’t hesitate to get in touch with us.
There are no silly questions in memorial stonemasonry!
You can reach our friendly team by calling 01633 855 902, e-mailing info@wsmoore.co.uk or by popping along to our Newport based branch located at 160 Malpas Road, Newport, Gwent, NP20 5PN.
